FAQs

F A Qs

Who is customer?
A customer is an individual who obtains a product, either a service or a good, from a company.  In normal circumstances the customer will have to pay to acquire the product.
 
What is gP?
gP stands for “Galaxy Point”. It is the currency of Galaxy e-Shop.
 
What is rP?
rP stands for “Retail Point”. It is also called administrative charges

What is network marketing?
Network marketing is a type of business opportunity that is very popular with people looking for part-time, flexible businesses.
 
What is GMS?
GMS stands for Galaxy Motivational Step. It is the step which is paid first time when customer signup in mother plan. 
 
What is the vision of GeS?
GeS vision is to give an earning opportunity to our valuable customers with our amazing selection of products and extremely attractive compensation plans.
GeS believes on
  • Time Freedom
  • Proper residual income
  • Online shopping
  • Zero risk factor business opportunity
  • Work opportunity at home 
In which bank, GeS has account?
Galaxy e-Shop has bank account in Islamic Banking known as Meezan Bank. Bank account details are as follows:
Account Name: M/S. GALAXY E-SHOP
Account Type: Current
Branch Code & Account No: 01560101193414

Branch Address:  Block-M, North Nazimabad, Near Mateen Food, Karachi, Pakistan

How many Plans GeS has?
Galaxy e-shop offers four plans.
  1. Starter Plan
  2. Essential Plan
  3. Ultimate Plan
  4. Advance Plan 
What is the maximum earning limit of starter plan?
Maximum sale of Starter plan is 300 gP/300 gP. After reaching this sale, customer(s) will be shifted to next Essential Plan
 
What is the maximum earning limit of Essential Plan?
Maximum earning of Essential plan is 60 gP
 
What is the maximum earning limit of Ultimate Plan?
Maximum earning of Ultimate plan is 200 gP
 
What is the maximum earning limit of Advance Plan?
Maximum earning of Advance plan is 450 gP
 
What is the purchasing range of starter plan?
Purchasing range of starter plan starts from 18 gP-24 gP
 
What is the purchasing range of essential plan?
Purchasing range of starter plan starts from 25 gP-49 gP
 
What is the purchasing range of ultimate plan?
Purchasing range of starter plan starts from 50 gP-99 gP
 
What is the purchasing range of advance plan?
Purchasing range of starter plan starts from 100 gP-onwards
 
Which plan is not life time?
Starter plan is not life time. After reaching this sale, customer(s) will be shifted to next Essential Plan
 
Are all other plans life time?
Yes, Essential, ultimate ad advance plan are for life time
 
What is transaction bank?
Transaction bank is the bank in which customer(s) can transfer funds from one bank to another bank within the website. Customer(s) cannot transfer fronds from transaction bank to commission bank.
 
What is commission bank?
Commission bank is the bank in which customer(s) get the commission from the company. Customer(s) can transfer commission from commission bank to transaction bank.
 
If I upgrade my plan to higher level, would I receive GMS or not even my sale is zero?

In case of upgradation of any plan, GMS will not be applicable because GMS is on mother plan. 

What is the procedure of defected product?

The procedure of defected product is as follows:
  • Customer will send the email with invoice to products@galaxye-shop.com keeping admin@galaxye-shop.com  in carbon copy.
  • Customer will also attached Cnic along with the email.
  • Defected product(s) can be replaced within 5-6 weeks.
  • Terms and condition will apply
What is the procedure of change of ownership of galaxy account?
The procedure of change of ownership of galaxy account is as follows
  • Customer will send the email with agreement of change of ownership to admin@galaxye-shop.com keeping info@galaxye-shop.com  in carbon copy.
  • Both customers should have sign in agreement otherwise agreement will not be considered as original
  • Any account having any CNIC in galaxy account will consider the property of that CNIC holder
  • Cnic of both persons are compulsory in email
  • Customer(s) can claim by send proper proof and justification. If anyone found guilty will have plenty.
 
What is Messenger?
Messenger is tool from which customer can send/receive email/message
 
What are the administrative charges/retail points of Starter plan?
The administrative charges/retail points of Starter plan are 3 gP

What are the administrative charges/retail points of Essential plan?
The administrative charges/retail points of Essential plan are 5 gP

What are the administrative charges/retail points of Ultimate plan?
The administrative charges/retail points of Ultimate plan are 7 gP
 
What are the administrative charges/retail points of Advance plan?
The administrative charges/retail points of Advance plan are 7 gP
 
What is signup form?
Signup form is the form in which customer write their basic information like personnel information, payment, product(s) name etc. It is recommended from GeS administration for the entire existing customer to fill out the signup form before signing up any customer. Click here to download signup form.
 
What are the modes of receiving commission?
There are three modes of receiving the commission.
 
1.Through cheque
Customer(s) first send the email for cheque request to admin@galaxye-shop.com. The request will be processed with in 48/72 hrs.
The email must contain attached scanned copy of CNIC of customer(s).
At the time of receiving of cheque,  customer(s) must show the original CNIC as given in email
This whole process may take 7-10 working days
 
2. Through signup
Customer(s) encash their commission through signup to any customer(s) in their down line
 
3. Through purchase of product(s) from GeS
Customer(s) encash their commission through purchasing of GeS product
 
What is the procedure of product(s) delivery?
Products can be delivered by two ways;
  • Customer(s) can receive his/her products from recognized support centre/introducer
  • Customer(s) can receive his/her products directly at home by paying delivery charges through reputable courier service 
What Is the amount of first cheaque?
The amount of every cheque should be more thn 200 gP. 
 
Why GeS does not have any outlets or branches?
GeS does not have any outlet because GeS is online shopping store and a business of reference.
 
Are Energy products fake?
No, because Energy products are technically engineered natural mineral particles which are specifically graded to isolate certain sized particles, targeted for their inherent resonance. The particles are then fused and recombined using revolutionary Japanese Nano Fusion technology in specific ratios, fused and structurally bonded together at a molecular level by using several high heat fusion methods. Quantum Pendants are non-magnetic, not electrical and require no maintenance. Compared to magnetic bands, the Quantum Energy Pendant is safe for users with pacemakers. They emit a scalar energy field including the essential k40 resonance; they are inert and are not radioactive.
 
What is binary plan?
The Binary plan is an organizational plan used by many organizations wherein new organization members are introduced into a Binary Tree structure, or a left and a right sub tree. The main earning objective of the binary compensation plan is to balance the amount of leg volume flowing through either side of your business centre.

 
 
What is direct selling?
Direct selling is the sale of a consumer product or service, person-to-person, away from a fixed retail location, marketed through independent sales representatives who are sometimes also referred to as consultants, distributors or other titles. Direct sellers are not employees of the company. They are independent contractors who market and sell the products or services of a company in return for a commission on those sales
 
How customer(s) send 57gP for sign up?
Customer(s) would pay the amount of 57 gP to his/her introducer for purchasing of galaxy points. Galaxy points will be charged from introducer’s account against purchasing.
 
Would GeS account be closed for any reason?
If any customer(s) found in illegal activity, the account will be close. Illegal activities within the system  is not allowed and strict action will be taken against them.
 
In how many days would customer(s) receive the cheaque?
Customer(s) would receive the cheaque in 7-10 working days.
  
What are the advantages of Energy products?
  • Enhance energy level for endurance and speed - particularly for long distance drivers Reduces inflammation (e.g. gout, joint pain)

  • Improves the exercise recovery rate 

  • Enhances fluid and energy circulation 

  • Facilitates delivery of nutrients to cells and detoxification of toxins 

  • Enhances cellular permeability 

  • Assist and strengthen your resilience and resistance to the effects of stress. 

  • Helps to protect DNA from damage 

  • Helps to fight reverse existing cancer cells

  • Promotes mental balance, alertness and clarity  

  • Balances and enhances the biophysical energy field 

  • Promotes a sense of balance and centeredness 

  • Helps you become relaxed harmonious, peaceful and calm 

  • Clears negative energies of cosmic or telluric origin 

  • Enhances physical strength and stamina 

  • Improves sleep

  • Has anti-stress and anti-depressant properties

  • Neutralizes harmful electromagnetic radiation and pollution

  • Energizes and enhances the flavor food, juice/wine/water